FAQs

  • Prints are produced on 200gsm Enhanced Matte Fine Art Paper with archival giclée printing for long-lasting color and detail.

  • Stickers and prints ship a little differently since they’re fulfilled by different places:

    • Stickers:

      • Orders under $15 ship with a low-cost untracked option.

      • You can upgrade to Tracked USPS First Class for $4.25 if you’d like peace of mind.

      • Orders $15 and over include free shipping (untracked by default), but you can still pay $4.25 for tracked shipping if you prefer.

    • Prints:

      • Prints are made and shipped directly by my print partner (Prodigi).

      • A tracking link is automatically emailed once the order ships. Because Prodigi uses a budget mail service, the tracking may only show a few milestone updates until final delivery.

    • Mixed orders (stickers + prints):

      • Since stickers and prints ship separately, you might receive two packages.

      • If you pay for tracked shipping at checkout, it only applies to the sticker package.

      • Prints will still include a tracking link from Prodigi’s email, but its updates may be limited compared with full USPS/FedEx tracking.

  • Yes, I currently ship to the U.S., Canada, and the UK. Flat-rate shipping is shown at checkout. Customers outside the U.S. are responsible for any customs duties or taxes.

  • Most of the items in my shop are ready-made designs, but I’m open to custom requests. If there’s a piece of my artwork you’d like as a sticker or print that isn’t currently listed, feel free to reach out through my contact page or Instagram. I’ll let you know if I can create it for you and provide details about sizing, pricing, and shipping.

  • All sales are final, but I want you to be happy with your order. If your item arrives damaged or defective, please contact me within 7 days of delivery with your order details and a photo of the issue. I’ll arrange a replacement at no extra cost. Returns or exchanges for reasons such as size preference or change of mind are not accepted.

    For assistance, you can reach me at j.jesbala@gmail.com or on Instagram at @jesbala

  • By purchasing from this shop, you acknowledge that stickers and prints may ship separately, as they are fulfilled from different locations. Shipping times can vary depending on your location and any delays caused by carriers or customs, and I am not responsible for these delays once an order has shipped. Please note that colors on the final product may look slightly different from what you see on your screen due to variations in display settings. All artwork and designs sold through this shop are original and may not be reproduced, copied, or resold without permission.

  • Your information is only used to process and ship your order. I do not share or sell your personal information. Payment details are never stored and are securely processed by Squarespace and its payment partners.

  • If you don’t see your question answered here, feel free to reach out at j.jesbala@gmail.com or send me a message on Instagram at @jesbala